Warranty

LODAR HAS A 5 YEAR PRO-RATED WARRANTY

In The UK

For the first 2 years Warranty is unlimited. During that period, we will repair or replace free of charge, at our discretion, any product that is proved to be faulty due to poor manufacturing. The Warranty period is taken from the date the goods leave our factory, although we will accept a later date if the Distributor can confirm date of purchase.

For the following 3 years Warranty is pro-rated. During that period, we will replace with new product at a discounted price. The Warranty period is taken from the date the goods leave our factory, although we will accept a later date if the Distributor can confirm date of purchase.

Year 2-3

Year 3-4

Year 4-5

Discount from List Price 40%

Discount from List Price 30%

Discount from List Price 20%


These discounted products will carry a further 2 year unlimited Warranty
After years 5 Lodar cannot be repaired and will be scrapped

Conditions

We must receive back either an individual Transmitter or both Transmitter and Receiver, at your cost. We will not accept individual Receivers.
Lodar 8000 Series are now totally out of warranty and are not covered

Call us on 01922 613633 and explain the problem, making sure you have the Model Number & Serial Number to hand. More often than not we can resolve the matter on the phone. Always send both Transmitter & Receiver unless otherwise requested.

Overseas

For the first 2 years Warranty is unlimited. During that period, your Distributor (in the USA our Service Department) will repair or replace free of charge, at their discretion, any product that is proved to be faulty due to poor manufacturing. The Warranty period is taken from the date the goods leave our factory, although we will accept a later date if the Distributor can confirm date of purchase.

For the following 3 years Warranty is pro-rated. During that period, they will replace with new product at a discounted price. These prices are set by each Distributor and do not relate to the UK discounts. The Warranty period is taken from the date the goods leave our factory, although we will accept a later date if the Distributor can confirm date of purchase.


Use Our Telephone Service

USA Sales

USA Service

Rest of the World

UK Sales & Service
+1 888 685 6327

+1 877 257 1581

+44 1922 613633

01922 613633